Privacy Policy Statement
Your privacy matters—learn how we handle your personal information
This policy reflects our practices and was last updated December 8, 2025.
Information We Collect and Use
We collect personal information only as necessary to deliver services and provide support for your emotional intelligence growth. Information is handled confidentially under Australian law.
- Contact details you provide
- Session history and notes
- Feedback or queries submitted
- Technical usage data (cookies, analytics)
- Voluntary assessment responses
All data is protected and used solely for communication, support delivery, and service improvements.
How We Use Your Information
We use your information to arrange appointments, respond to queries, and improve our emotional intelligence services. Your details are never sold or shared for marketing.
Information may help us refine support, personalize guidance, and ensure your privacy in every interaction.
Your Rights Regarding Data
You may request access, correction, export, or deletion of your data at any time, consistent with Australian privacy laws.
Access Your Data
You may request your records anytime.
Correct Your Data
Request updates to inaccurate or outdated information.
Delete Your Data
Ask for deletion of your personal data, subject to legal limits.
Export Your Data
Receive a copy of your data records.
Limited Data Sharing Policy
We do not share your personal information for marketing or advertising purposes.
Data is only shared where legally required—for example, in response to valid law enforcement requests.
Data Security Commitment
We implement safeguards to keep your details secure and regularly review privacy protocols in line with Australian standards.
Our staff receives training on secure handling and responsible storage of information.
Contact for Privacy Concerns
Address: 66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61386358812
Email: content@nivalclarareno.com