Terms and Conditions Overview

Please review our terms carefully before engaging with our emotional intelligence services. Your use of this site or interacting with our team indicates acceptance of these conditions.

Last updated December 27, 2025

Acceptance of Terms

By using this website or participating in any services offered, you agree to comply with and be bound by the following terms. Do not use our services if you do not agree with any part of these terms.

Definitions

Key terms are explained to support your understanding of our agreement.

‘Service’ refers to any emotional intelligence support or consultation accessed through this site.

‘User’ means any individual visiting this website or using provided services.

‘Content’ means all published material, information, and guidance on this site.

‘Agreement’ is the contract that includes these terms and any supplementary policies.

Service Usage Guidelines

Services are for informational and personal support purposes only. They do not replace professional psychological or medical advice. Use of the site is at your own discretion.

Eligibility

You must be at least 18 years of age to access emotional intelligence support or engage with our team.

Minors require written consent from a parent or guardian.

User Responsibilities

Users are expected to act in good faith and respect the intended use of services.

Provide accurate and current information when scheduling consultations.
Respect privacy and confidentiality agreements for all users and staff.
Not use services for unlawful purposes or in ways that cause harm.
Promptly communicate any feedback or concerns about your experience.

Prohibited Uses

Avoid activities that interfere with service integrity or user privacy.

Attempting unauthorized access to system data or user information.
Using services for advertising or solicitation without permission.
Uploading harmful code or engaging in fraudulent activities.
Violating confidentiality or breaching privacy laws.
Harassing, abusing, or threatening any site user or staff member.

Intellectual Property Rights

All content and materials found on this site are the intellectual property of the provider unless otherwise credited. Reproduction or distribution without written consent is prohibited.

User Content Guidelines

Submitted feedback or content should be respectful, non-offensive, and your original work.

User Content Rights

By submitting content, you grant us permission to use non-personal testimonials or reviews for service improvement.

Privacy and Data Use

Refer to our privacy policy for details on how your information is protected, processed, and used. Your engagement is conditional upon consent to our privacy standards.

Read Privacy Policy

Important Disclaimers

Understanding our service limitations helps set realistic expectations.

Results May Vary

Outcomes depend on many individual factors. There are no promises or guarantees of specific results.

Limitation of Liability

We are not liable for any damages resulting from reliance on our services or site content beyond those required by law.

Indemnification

By using our services, you agree to indemnify and hold harmless the provider from any losses arising from misuse or violation of these terms.

Dispute Resolution Process

Disputes will be resolved first through constructive dialogue.

Arbitration

If a dispute cannot be resolved directly, both parties agree to binding arbitration before seeking other remedies.

Arbitration procedure follows Australian standards.

Online Dispute Resolution

You may access the Online Dispute Resolution (ODR) platform for further support should a disagreement arise.

Learn about the ODR process

Severability

If any term is held invalid, remaining terms continue in full effect.

Entire Agreement Scope

These terms, along with supplementary policies, form the full agreement between you and our team.

Governing Law and Jurisdiction

This agreement is governed by the laws of Australia. Disputes are subject to Australian jurisdiction.

Termination

We reserve the right to suspend or terminate services for violations of these terms, with or without notice.

Modifications

We may update terms periodically. Continued use of this site constitutes acceptance of changes.

Contact for Terms Queries

For clarity about these terms, please reach out to our team.

Email: content@nivalclarareno.com

Phone: +61386358812

Address: 66 Clarence Street, Sydney, NSW 2000 Australia

Effective Date: December 27, 2025

Version: 3.1